Pharmacy technology developer Lumistry has launched its next-generation software as a service platform to transform independent pharmacy operations.

The platform brings Lumistry’s Second Screen and Digital Counter technologies to independent pharmacies.

Second Screen is intended for pharmacies while the Digital Counter technology is designed for patients.

The Lumistry platform offers a suite of integrated and interoperable tools tailored to meet the challenges encountered by independent pharmacies. The tools are said to help pharmacies boost productivity, patient experience, and profitability.

By using the platform, pharmacies gain access to a simple and unified dashboard where they can manage prescriptions, appointments, messaging via SMS, email, and mobile app notifications, forms, and tasks.

The interoperable ecosystem supports the way pharmacies operate, replacing outdated, manual, and paper-based processes with streamlined automation.

The pharmacy technology developer has extended its platform’s capabilities through a personalised mobile app and patient portal.

Patients can now conveniently manage prescriptions, appointments, and communication digitally, said the firm. This will enhance their interaction with their pharmacy anytime and from anywhere.

Lumistry CEO Corey Hansen said: “To fulfil our mission of helping pharmacies help people, we have built a groundbreaking solution that will transform pharmacy operations and elevate patients’ experience.

“Lumistry’s platform will eliminate the need for costly point solutions, while simultaneously providing independent pharmacies with the capabilities required to thrive in the future.”

According to Lumistry, independent pharmacies are facing obstacles like rising expenses and intense competition from larger counterparts equipped with advanced software solutions.

Independent pharmacies are being asked by pharmacy industry experts and associations to adopt software solutions that boost operational efficiency and enhance the patient experience, said Lumistry.

Hansen said: “We recognise the pivotal role independent pharmacies play in community healthcare.

“Our platform grants independents access to best-in-class technology that was previously available only to the industry’s largest retail and online pharmacies, empowering them to provide elevated patient care with a seamless digital experience.”