BL Turkey is a boutique speciality logistics company founded in Turkey and 100% dedicated to the healthcare, biopharmaceutical and life sciences industries.
With over ten years’ experience in clinical trials logistics, we have been delivering end-to-end logistics solutions for time- and temperature-sensitive lifesaving shipments to pharma, biotech and diagnostics companies in Turkey and worldwide under GDP (good distribution practices) guidelines.
By following innovative trends that offer perfection in end-to-end bio-pharma logistics services and with the unique attention of our high-touch customer relations executives, dedicated operations and field teams, we provide the most reliable solutions for your time and temperature-sensitive healthcare products such as clinical research specimens, investigational drugs, and biologics in national and international markets.
We have integrated worldwide operations with global market players and trained staff in all key locations in Turkey. We are all engaged from the first minute, and track your time- and temperature-sensitive shipment using a state-of-the-art logistics system to ensure a proper collection, accredited packaging, privileged handling, and a smooth customs clearance process until the safe and on-time delivery of your top priority consignment.
Our experienced customs brokers closely monitor the latest import and export regulations, enabling us to offer the most convenient guidelines to foreign companies trading with and investing in Turkey.
We ensure minimum 99% success on time-sensitive shipments. We provide periodic performance reports to our customers and global partners on their international clinical trials shipments.
Domestic distribution network
BL Turkey has strategically built its trained and dedicated local courier teams in cities where the key university, research and training hospitals are located; 110 hospitals and clinics in 48 cities.
The expanded courier network enables BL Turkey to offer the life sciences industry timely collection and delivery services for biological samples, pharmaceuticals and investigational medical equipment all around Turkey. We strive to ensure that our clients’ top priority shipments will always be carried with the utmost reliable packaging solutions under correct temperature conditions, with on-time delivery to an authorised person at the final destination.
Key services:
International transportation
We provide all life sciences logistics services between Turkey and other countries in the health sector under GDP standards. Types of service contents differ according to requirements. We specialise in perishable shipments, end-to-end logistics through temperature-controlled vehicles on road freight, and envirotainers on airfreight.
Domestic transportation
We provide all life sciences logistics services within Turkey and value-added services in the health sector under GDP standards. All deliveries are conducted in temperatures of +2+8C / +15+25C / -20C / -80C, and measured and reported by calibrated data loggers.
Clinical trial logistics
We provide fully integrated, GDP-compliant, temperature-controlled collection and distribution solutions for temperature-sensitive biological samples and investigational drugs. Whether to or from investigator sites or remote locations, we always ensure on-time collection and delivery at the required temperature and in good condition within Turkey and worldwide.
Medical device delivery
We can deliver your medical devices to any address in Turkey and worldwide within the consultancy of global shipment regulatory standards.
Time- and temperature-sensitive drug shipments
We provide a range of GDP-qualified thermo-regulated packaging, both active and passive, which ensures that temperature-sensitive drug products remain within proper temperature ranges at all times. We cover the whole of
Turkey and ensure smooth transportation and on-time delivery to the right person within 24 hours to any destinations in Turkey.
Biological sample shipments
We provide accredited packaging for exempt human specimens such as blood, tissue, urine samples, plasma or cord blood, and carry them in different temperature ranges with liquid nitrogen, dry ice shippers or within insulated packaging with gel packs. We welcome any needs on biological sample shipments that expect a solution.
Direct-to-patient service
In order to make the life easier for patients and their families we also provide direct-to-patient (DtP) delivery services for clinical trials. DtP service is a great tool to increase patient recruitment and keep the patient retention at high levels. We have a wide distribution network covering all parts of Turkey, even the most remote locations. And together with our solution, partnerships on home trial support services, infusion, collecting blood or urine samples to/from patients become applicable, with fully qualified nurses making home visits.
Value-added services:
Customs brokerage and regulatory advisory
Customs brokerage is a key point on the supply chain, especially if you ship highly sensitive pharma products to and from countries like Turkey where regulations differ from the EU and US. We have an integrated customs brokerage advisory service with a deep regulatory knowledge and experience of investigational medication, clinical trial equipment and the finished pharma products. Our customs brokerage and regulatory advisory service includes:
- regulatory and customs compliance assistance
- online import/export licence application process and tracking
- tracking of customers’ licence deadlines and process details
- proforma invoice check and approval prior to each shipment
- complete customs brokerage support
- access to online custom programmes and fast reporting opportunities for customers
- payments of duties and taxes that occur during import/export custom processes on customer’s behalf.
Temperature-controlled storage
All storage services are maintained at a clinical research depot approved by the Ministry of Health in Turkey. We keep all life science products in the necessary temperatures according to GxP (good manufacturing, storage and distribution practices) guidelines in customised depots of +15+25C / +2+8C/ -18C for temperature-sensitive drugs.
On board courier, hand-delivery service
We are aware that our customers consign us the most precious shipments that they have and we are committed to carrying them with the greatest care from the origin until we deliver to the hands of the recipient. Our high-touch operations team manages all the details, from flight bookings to entry requirements and customs regulations, in any location in the world to and from Turkey. Our OBC team is available to you 24/7 via telephone or e-mail, allowing you to be aware of each step of your shipment from collection to final delivery.
Drug destruction
We provide a drug destruction service for expired clinical trial drugs in licensed and approved local extermination institutions in Turkey. We start with collecting drugs from the given address and track the process until the legal process ends and related protocols are given.
Quality management systems and certifications
BL Turkey management and its employees act with the absolute perception of "quality service and clean environment", both in the national and international markets.
BL Turkey has adopted the principle of continuous improvement of the quality assurance system. Through our process-based management systems we are establishing effective communication with all our stakeholders, make accurate analyses, predict possible risks and adopt preventive approaches to keep our service quality at the highest level.
We aim to continuously improve our service quality and our market share while pursuing technological developments in the service sector by taking customer demands and requests into consideration, producing high-quality service and creating complete customer satisfaction at the highest level − together with the legal and regulatory requirements.
As BL Turkey management, we are committed to provide a working environment based on environmental sensitivity for all of our stakeholders as well as our employees. We are working within the scope of the ISO14001 Environmental Management System Standards in order to fulfill our commitment to the environment and we aim to raise it to higher standards.
